PRIVACY
Privacy Policy
This policy explains how Global Health Pilot handles personal information and medical enquiry information submitted through the platform.
1. Scope
This Privacy Policy applies to information submitted to Global Health Pilot through this website, email, forms, consultations, or related coordination communications.
2. Information We May Collect
We may collect contact details, nationality or location, preferred destination, travel timing, medical goals, medical history shared by the patient, records, imaging files, lab reports, medication lists, insurance or payment questions, and communications related to coordination.
3. How We Use Information
We use information to respond to enquiries, organize records, assess coordination needs, communicate with the patient, prepare questions for hospitals or clinicians, support translation or logistics, and maintain administrative records.
4. Medical Information
Medical information is sensitive. Patients should submit only information they are comfortable sharing. If a case moves forward, additional records may be requested so hospitals or clinicians can evaluate the enquiry.
5. Sharing Information
With the patient's authorization, information may be shared with hospitals, physicians, translators, travel support providers, payment processors, technology vendors, or other service providers needed for coordination. We do not sell medical information.
6. Cross-Border Transfers
Because the service concerns international healthcare coordination, information may be transferred across borders. Privacy rules may differ by country. We use reasonable safeguards and share information only as needed for the requested coordination.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No website, email system, or data transfer can be completely secure.
8. Retention
We retain information only as long as reasonably needed for enquiries, coordination, legal, accounting, dispute, or operational purposes, unless a longer period is required or permitted by law.
9. Patient Choices
Patients may request access, correction, deletion, or restriction of information, subject to legal, operational, or recordkeeping requirements.
10. Children
This website is not intended for children to submit information directly. A parent or legal guardian should handle enquiries for minors.
11. Third-Party Services
Forms, email, analytics, hosting, and payment tools may be operated by third parties. Their privacy practices may also apply.
12. Contact
Privacy questions may be sent to care@globalhealthpilot.com.